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Contact Us

Have a question, feedback, or just want to say hello? We'd love to hear from you.

Reach Us Directly

  • Address

    House No.22, Road No.17, Nikunja-02, Dhaka- 1229.

  • Phone

    +8801977059001

    Sat - Thu, 10AM - 8PM

  • Email

    menzhook@gmail.com

    We respond within 24 hours

  • Business Hours

    Sat - Thu, 10AM - 8PM

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Quick Help

Frequently Asked

How long does delivery take?

Standard delivery takes 3-5 working days within Bangladesh. Dhaka orders may arrive within 1-2 days. We offer express delivery for Dhaka metro at an additional charge.

What is your return policy?

We offer a 7-day easy return and exchange policy. Items must be unworn, unwashed, and in original packaging with tags attached. Contact our support team to initiate a return.

Can I track my order?

Yes! Once your order is shipped, you'll receive a tracking number via SMS and email. You can use this to track your package in real-time through our delivery partner's website.

What payment methods do you accept?

We accept bKash, Nagad, Rocket, and cash on delivery (COD). Online payment through SSLCommerz is also available, supporting all major credit and debit cards.